What action is taken when a resident's healthcare needs are not being met?

When a resident's healthcare needs are not being met, the appropriate action is often to consider transfers and discharges. This step typically indicates that the current residential or assisted living facility is unable to provide the level or type of care that the resident requires for their health and wellbeing.

Transfer and discharge decisions are taken to ensure that residents receive appropriate medical attention in a setting equipped to address their needs, whether that means moving to a specialized healthcare facility or another type of residence that can offer the necessary support. This action is rooted in the commitment to safeguard the resident’s health and maintain their quality of life by ensuring they have access to the right resources and care.

It's vital for facilities to continually assess their capability to meet the evolving healthcare needs of their residents. When it becomes evident that these needs exceed the scope of what can be provided in-house, facilitating a transfer or discharge becomes a critical option to explore.