Records that are more than 12 months old must be available upon request within how many hours?

Records that are more than 12 months old must be made available upon request within 72 hours to ensure that individuals relying on these records can access necessary information in a timely manner. This time frame is established to balance the need for accessibility with the administrative processes involved in retrieving archived documents.

Providing this time limit helps maintain transparency and accountability in the management of records, especially in contexts such as residential care or assisted living facilities where timely access to records can impact care and oversight. The 72-hour requirement ensures that staff members are diligent in retrieving information while also adhering to proper protocols for accessing older records, which may be stored in different systems or locations compared to more current documentation.